ALL SIGN-UPS REQUESTED AND SCHEDULED AFTER JULY 31st WILL BE INVOICED OPTION 2 + 25%.

MAINTENANCE SERVICE AFTER JULY 31st ON BEST EFFORT BASIS DEPENDING ON AVAILIBILITY

Bucher Vaslin Northamerica Inc. 3100 Dutton Ave, Suite 146 Santa Rosa, CA 95407 • PHONE: (707) 823-2883 • FAX: (707) 535-0581

www.bvnorthamerica.com bvnacare@buchervaslin.com

ANNUAL EQUIPMENT MAINTENANCE

AEM services include factory-trained technician labor for a general inspection of equipment, adjustments, lubrication and replacement of consumable parts (filters, etc.), followed by a function and safety test. Parts to be charged separately in addition to the standard AEM fee. Additional work outside of this scope will be charged at the standard hourly rate in addition to the AEM rate.

PARTS & FOLLOW-UP SERVICE

Upon completion of annual maintenance, you will be emailed a copy of the service report to the email listed on the form. If a follow-up service is recommended by the technician, our service department will contact the client to schedule another appointment and propose a quote if necessary. Any requested follow-up service will be billed at our standard labor and travel rates.

TRAVEL COSTS

Travel costs are included in the AEM prices listed for customers in Sonoma, Napa, Mendocino, Paso Robles and Lake counties. Customers outside of the counties (including states outside of California) will be billed for travel time in addition to the AEM rates, as well as transportation and hotel, airline tickets, auto rental, meals and other miscellaneous travel expenses when applicable. Round Trip Travel hours and expenses will be charged based on actual travel expenses from the following service origin points to the actual customer site:

Santa Rosa CA – Paso Robles CA – Bath NY - Willamette Valley OR.

PLEASE BE READY

All equipment must be out, easily accessible and ready upon technician arrival on the day of service. Any waiting time or same day cancellations incurred will be charged appropriately. Electrical power is required for all machines. Compressed air is required for all but self-contained Bucher/ Sutter presses.

Make sure all juice channels are in place inside the press and clean prior to the technician’s visit. Please be aware that occasional emergency situations at other facilities may result in our having to reschedule your appointment. We will do our best to work with you and minimize any inconvenience.