PARTS AND SERVICE

 

PARTS

Olivier Bertrand, parts@buchervaslin.com

+1 (707) 547-3667

EQUIPMENT SERVICE

Service Department

+1 (707) 823-2883 ext 1027

 
 

TECHNICAL SERVICES - MAINTENANCE

Our After-Sales Service provides you with technical assistance and warranty, all essential for your peace of mind:

• Advice and assistance for your winery installation
• Local field service, provided by authorized and supported by technicians of Bucher Vaslin after-sales service
• Guarantee against defects in materials and workmanship
• Spare parts’ inventory for minimum 20 years of use

 
 

annual equipment maintenance (aem) -

schedule before harvest

Our goal is to ensure the durability and optimize the productivity of your BVNA equipment

BVNA’s Annual Maintenance program is your opportunity to have a qualified and factory-trained technician check your Bucher Vaslin, Cazaux, and Costral equipment operation and perform the required maintenance with you and your staff. The standard annual maintenance includes the complete assembly of tools, a check-up of all safety devices, motors, cutting heads, and greasing. The annual maintenance performed by B.V.N.A. technicians ensure the equipment's durability over time and helps optimize productivity when in use.

This offer is on a first-come, first-serve basis.

view 2025 AEM RATES

 

TECHNICAL SERVICES - SERENITY

MASTER

With Master, you benefit from over 40 years of experience and qualified Training Center (DataDock and Veriselect certifications). Our training sessions allow you to quickly develop useful skills in the use and maintenance of Bucher Vaslin equipment. 
Training further completes commissioning. It allows operators to optimize the operations of their equipment and become autonomous. It allows your maintenance technicians to carry out some corrective operations without wasting time while respecting the Operating Modes defined by Bucher Vaslin. 

CONNECT

Our Connect offers & solutions consist in connecting, supervising and monitoring Bucher Vaslin equipment.
Thanks to a secure, real-time access, you can follow up all your works, analyze the results and be informed in case of anomaly. Bucher Vaslin Connect service offers a new dimension of services to its customers. With our connectivity system,  operating data are automatically uploaded from the machine to the Cloud specifically developed for that purpose. End-users can therefore take advantage of high-end, digital services offering the latest functionalities on their machines.

From Winect mobile application to on-line services, users have a complete service offer to save time and work in serenity.

ASSIST

Assist support and service programs allow you to get instantaneous answers to all your questions, be advised, get optimal machine productivity and minimize downtimes.

From the technical inspection of the machines to the improvement of the winery process, our service contracts provide assistance and support all year round depending on your needs to get full benefi ts from your installation. Bucher Vaslin service contracts help you keep calm and relaxed.